Feature Limitations
Web-to-Inquiry
- Supports date in the standard date format - yyyy-MM-dd.
- Doesn't support time and DateTime fields.
Scorecards
- Don't support relationships with Notes and Attachments.
- Don't support multicurrency.
Custom Editable Grid
- The maximum number of records supported is 1,000.
- The maximum number of records to update at one time is 500.
Image Viewer
- RelatedRecordId field is not available for the Listing portal.
- The maximum allowed upload size is 25 MB.
Commissions
- The maximum number of fields that can be added to a field set in the Commission dialog is 10.
- The following fields are not supported in the Commission dialog (it's not possible to add them to a field set):
- multi-select picklist
- rich-text area
- Parent relationship fields are not supported in the Commission dialog (it's not possible to add them to a field set).
Import Property
When importing properties, the process is organized into chunks (a small set of records), each containing 99 records. If any single record within a chunk encounters an error, the entire chunk will not have its addresses updated.
Browser Support
AscendixRE for Salesforce supports the following browsers:
Browser Limitations
Apple Safari
- To protect user privacy, Apple Safari version 13.1 changed the default settings to block cookies in cross-domain iframes. The Prevent Cross-Site Tracking privacy setting is enabled by default. Visualforce pages embedded within Lightning Components required cross-domain cookies to work properly in Lightning Experience, so these pages aren’t displaying correctly. Due to this limitation, the Stacking Plan and Images components within AscendixRE require turning off these Safari settings:
- Block All Cookies
- Prevent Cross-Site Tracking
- For further information, see:
Salesforce Editions
Salesforce Classic
The following features may not work as expected if accessed via Salesforce Classic:
- Stacking Plan
Essentials Edition
AscendixRE is currently not supported in the Essentials Edition of Salesforce due to:
- Record Types
- Custom Profiles
Group Edition
AscendixRE is currently not supported in the Group Edition of Salesforce due to:
- Record Types
- Custom Report Types
- Classes with SOAP Apex Web Services
- Custom Profiles
Professional Edition
AscendixRE is currently not supported in the Professional Edition of Salesforce due to:
- Classes with SOAP Apex Web Services